Rebecca Bolden
8 months ago
I have been eating here since this place first opened when I was a kid and I have never been more disappointed. First off, having to order my on food on a touch screen irritates me. I’m paying YOU for my food. You can at least have the courtesy of having g customer service enough to take my order. Then the food comes out with little toppings, almost no sour cream and stale shells. My pizza was made with very little beans on one side and a touch of beef on the other. $10 for this meal and it SUCKS. We won’t be back. Taco Bell has lost a regular, life long customer. And no use in complaining. No one man’s the front so other than yelling across the counter, who are you going to complain to?
Kerri Jennett
2 months ago
I always get good service here, But today I found plastic in my burrito. I’m not going to be ugly about it. Just please make sure yall aren’t getting inanimate objects in peoples food 😭 .
denise flores
a month ago
Customer Service Sucks ! No One even acknowledged us or others behind us !!!! Lobby is nasty!! The trash cans are overflowing, dirty tables,condiments low
Michael Johnson
a month ago
While the food was fine, the dishonesty is not. I absolutely do not approve of or appreciate my meals ( I ordered 4 combo meals)and ALL OF THEM being up-sized to large without asking me first. I then asked if my drinks had to be large and was told no. I then requested medium. When I made it to the window it was obvious it was an issue to change it. Instead of holding the line up, I left. If your going to upgrade and charge people more...maybe let them be a part of that decision, don't assume. That's theft in my opinion. I understand you have to hit numbers, but be ethical. How many people don't even notice that they were charged extra....it's sad.
Carissa Wilson
7 months ago
Changing my review from 3 stars and saying it depends on shift. Bc this is outrageous. This is the 2nd time this has happened where I've bought 4 soft and 4 hard and didn't receive all of them & I'm told I can't prove I didn't eat it. I am literally next door. But that's whatever, I should've counted when I got my bag. It's the freaking quality. DISGUSTING. Shells are so old they're chewy and some wouldn't break without actual force. My lettuce was old and brown in areas. Barely any Cheese. An overload of sour cream on some and barely any on others. I wanted no Tomatoes, I got none but my husband's 3 (should've been 4) soft tacos had a CRAP TON of them like they put what would've been mine on his . The uneven amount of ingredients compared to the Tomatoes on his was insane. He got light lettuce so ofcourse mine was overloaded. The hard Shell tacos were all broken in pieces bc they stick to the damn wrapping even tho it took me less than 2 min to get back to the hotel and open them. Cold and disgusting I ate barely a full taco out of 4 bc they were so nasty.. ridiculous. Third shift needs to get their crap together or quit.