JC Dishman

2 months ago

This place is very hit or miss. I've had great experiences here and not so great. This time, our waitress ignored our table for nearly 15 minutes while our glasses were completely empty. Messed up my drink, and we never got our biscuits either. The food was awesome though, no complaints there. About a year or so ago me and my friend got our food for free because we were there for over an hour. The majority of the time, we were waiting on our food because "the machine that prints out the orders for the kitchen staff went down." Wasn't our waiters fault. Also the older lady with dark hair (I didn't see her there this time) that works at the cash register occasionally has been rude to me for seemingly no reason in the past and it really rubbed me the wrong way. Once again, I'm not trying to be a Karen, but this place is just very hit or miss. It's good service and all in the AM, but if you go in the evening and you have a small party beware, because the waiters and waitresses care more about the larger parties because bigger parties equals bigger tip. I mean look, I get it but still ATTEMPT to give everyone the SAME attention and courtesy. We all go out to eat to be waited on, not ignored. EDIT- I know some things in this review are from long ago, but after my experience today and the ones in the past, I felt compelled to share them now. Thank you for reading. UPDATE- Me and my friend went here today 8/31/25 and got completely ignored once again. A lady got seated behind us 5 minutes later and had her drink before we even got our drinks ordered. She had a separate waiter than we did. Service was slow. Haven't gotten our food yet but will update if anything decent comes of this visit. We didn't even want to eat here today because of the stupid CEO but we went to IHOP and we couldn't get seated due to it being severely understaffed. So after we left, we had a bad experience overall. The waiter sucked, there was this other waitress that we tipped because she did more in 5 minutes than our waiter did overall. The photo pictured was after both our drinks were left empty for awhile after our waiter walked by and did nothing. I'm very tired of being ignored and treated like I don't exist when I go out to eat.

Jennifer Hockema

8 months ago

Busy Friday night, but we got seated right away. Our waitress, Addison, was a very good communicator letting us know that the kitchen had a delay with our order. Everything was tasty and bathrooms were pretty clean.

Ryan Wagner

4 months ago

4 stars for the service 3 stars for the food. Kylee C. was my server and she was great. For the food, I hadn't eaten at a Cracker Barrel in a long time but it seems like the food has fallen off. It seems like they're using cheaper and everything tasted like it had been prepared 3 hours earlier. Plus, for what you're paying, the portions are quite small as you can see in my picture. I hadn't eaten anything when I took the photo. There's other breakfast places with better freshly prepared food for the same price.

Theresa Long

2 months ago

I received an email from Cracker barrel advertising special meals delivered for $8.12. I placed my order and received a conformation my total order was $9.12. Great deal..ha ha my card was charged $19.00. I immediately called to cancel my order. I talked to Kim, who told me she was the manager and would issue a full refund. It has been 5 working days and still no refund. I went to walk my dog later and saw a Cracker Barrel bag on the sidewalk. I don't have a clue how long it had been there. Long enough for flies and creepy crawlers to have a meal. I brought the bag in and when I brought the bag in and opened it I was totally shocked! It was a paper thin small slice of meat loaf and mashed potatoes you could stand a fork straight up.

BW

2 months ago

I enjoy breakfast here regularly… local Dalton Georgia girls… serving a smile every time…

Nigel Hopwood

7 months ago

We’re from the Uk and never tried waffle house before - stopped and got breakfast to go, Absolutely delicious- cooked right in front of us! The staff were fantastic and very welcoming- lovely lady served us and was sooo nice- highly recommended

Sandra Ibarra

9 months ago

Great grits! I mean, anyone can do grits, but great grits are not easy to find, we'll here are super delicious! Loved the atmosphere and the great service. Thank you, girls!! Loved the crunchy bacon, and my eggs were well done. We will be back!

J. Hill

a month ago

omg best Waffle House in the southeast period/Mike drop. The food's better the waitresses are better trying to remember all their names One gal is called problem child and she is but you can mess with her and she'll miss back with you. I wish I knew the other gal's names I'm old lucky remember there's a blonde lady probably three or four brunettes anyway they're all nice you'll be treated well you'll be treated with fun and if you like the banter they'll banter back and give you a hard time just for the fun of it

Andrew Ramsey

a month ago

Walked in late (10:30pm) sat down immediately. Was greeted by a young polite waitress who took our order. There was an older gentleman running the grill and he knew his stuff. He rocked that grill like a boss and had our food in like 12 to 15 minutes all while fixing 3 other tables' food as well.

Rita H. Kent

3 weeks ago

The waitresses working Saturday night, October 25th should both be fired. They neither worked together, nor functioned separately. Never acknowledged us when we walked in, never apologized for being delayed.Never made eye contact and we were sitting right at the counter! north and next customers. Three more people came in at the counter and sat next to us, same treatment. Ignored!! They were not offered any drinks during the wait, yet the other waitress was taking time to refill her table and make to go drinks for her second table!! One customer's little girl was running all around the restaurant unattended playing with ketchup containers and squeezing them on to the counter with her hands all over it nobody stopped her. I will also notify corporate. Usually have great service at waffle houses.But not this place.

larry newton

a week ago

Eggs were over cooked, grits were one giant clump. Sausage was good n waffle ok. Service was crappy at best!

terry pernsteiner

a year ago

Great service and a great cook! Super breakfast just like I ordered with no pushback on my special requests.

Ashley S

2 months ago

Miss Michaela took my order through the drive through & gave me my food. I know it’s silly to recognize, but she did such a phenomenal job. She didn’t constantly say “anything else??” After my every breath. She sounded happy. She repeated my order perfectly and has such a good cadence when speaking. She even made me laugh. As someone with anxiety and an empath, going through a drive through is the last thing I want to do. Michaela made it an easy enjoyable experience.

courtney wallin

a month ago

i come here pretty often after classes to grab lunch/late lunch. i ALWAYS ask for extra seasoning, and there is literally BARELY any seasoning on my fries. i actually got the app today and asked for extra seasoning on my mobile order, and there was STILL no extra seasoning. other than that, i’ve had no issues, but like… come on.

Phillip Turner

3 months ago

I ordered 2 Zax chicken sandwiches with spicy sauce off the app. I arrived about 10 minutes later, and still had to wait 20 minutes for my food. After getting home, my wife and I opened our box, and BOTH chicken sandwiches were missing the top buns! Who does that?? They were also missing the spicy zax sauce, due to no top bun. When I called the restaurant, I was given the excuse that they “were busy”. Well, I was there, and they were not very busy, since it was around 11:15am. The person I spoke with said that I could drive back to get another sandwich, but I’m afraid they’d forget the chicken! The 2 sandwiches, with approx 8 fries in each container cost me $25, with no bun. This is inexcusable, and I seriously doubt that I’ll ever eat at the Ringgold, GA Zaxby’s again. It’s obvious there cooks should not be allowed to make sandwiches, and I have no respect for.management either, after receiving such a pathetic excuse. See attached pic.

Deborah Mayes

a month ago

I was so disappointed! My favorite item are ZAXBYS Veggie Rolls...When my order came out, they were burnt like extremely dark brown and dark brown blackish at the ends. My husband brought it to the cashiers attention. She apologized and she put in a replacement order. She said she spoke with the cook and he said that's how they are...The replacements came out the same! I couldn't even bite down on the ends of them! I know this isn't the case as I've ordered them at other ZAXBYS. They are being cooked too long or the temperature they are cooked at is too high...I know...they're only a couple bucks...but when you're craving ZAXBYS Veggie Rolls and you can't bite down and finish them because they're so hard,for fear of breaking a tooth, it could've cost more than a couple bucks!

Ms. Kelly

7 months ago

I’m not sure what happened with the bad reviews, but I’ve been to this location numerous times (I drive from Chattanooga, because it’s worth it) and I have yet to have a bad experience. My food has always been fresh. The employees are always nice and pleasant. And the lobby is typically clean (traffic inside has an impact), especially in comparison to their competitors.

James Watters

a month ago

Today October 20th 2025 I ordered online. Got to the drive thru. Waited 28 mins to get to the window and pick up my order for my family. Very cold and stale chicken tenders and terribel slaw runny and has a bad after taste. Had to pull forward with the other 4 people waiting. Then she brings my food out and it is the wrong order when I got home after assuring it was correct. Ordered white meat chicken got a spicy dark meat and sides was not correct either missing beans and rice. Really Unbelievable! This location will close soon just like the others have. 3.3 Google rating should be a sign to get new management and train the folks. Tried to call the store to get a remake and no answer. For sure didn't want to wait in line for 30 more mins. I don't leave 1 stars often but when I do it's deserved. Owners need to be more involved and making sure everything is ran correct and clean! This has happened before so it's my last time. Never get another dollar from us.

Christina D

2 weeks ago

We picked up a family meal from here earlier today and it was fantastic. The tenders were huge and very good. The fried chicken was so juicy. Some of the best we have had. We will definitely be back.

Child of The Almighty King

7 months ago

I don’t know what’s going on with this location, but this was the worst experience we’ve ever had. We placed two mobile orders and have been waiting well over an hour for our food. This is unacceptable. We were told multiple times that the food would be ready “shortly,” but we’re still waiting, and there’s no sign of it coming anytime soon. This location always has a wait, but it’s never been this bad. On top of that, we were charged $11 for just two drinks and two pies while waiting on the rest of our order. After sitting here for over an hour with nothing but those drinks, that charge felt ridiculous. Honestly, after such a long wait, we shouldn’t have been charged for the drinks at all. It just doesn’t make sense. As diabetics, waiting this long without food wasn’t just frustrating…it put us in a difficult spot. We chose to stop here because it’s conveniently located off the interstate, but having to wait over an hour on mobile orders is unheard of and made it harder for us to manage our blood sugar. Meanwhile, the dining area was filthy. Every single table in the restaurant was dirty, and nobody had cleaned them the entire time we were waiting. The bathrooms were just as bad, with paper towels stuffed on the doorknob handles, which felt very unsanitary. The entire place gave off a nasty vibe, and after seeing the state of the dining room and restrooms, I don’t have much confidence in how clean the kitchen might be. When we finally got our food, the shrimp was disappointing—it was like eating air. It was all crispy breading with barely anything inside. To make things worse, customers from the drive-thru were coming inside to complain that they’d been waiting a long time, too. The drive-thru line was backed up and barely moving. We understand that restaurants get busy, but this level of disorganization is beyond anything we’ve seen. Popeyes needs to make some serious improvements here, whether it’s hiring more staff, better management, or handling mobile orders more efficiently. I’ll give credit where it’s due: the apple pies were good. I don’t think they could have messed those up, and Popeyes does have better prices than some of their competitors. But that’s about where the positives end. Unfortunately, we can’t give a fair rating for the chicken because our kids were so hungry by the time we got home that they ate it all before we had a chance to try it. As for ratings: • Food: 3 stars (the pies were good, but the shrimp was disappointing, and we didn’t get to try the chicken) • Atmosphere: 1 star (because of the filth and disorganization) • Cleanliness/Quality: 1 star (based on how nasty the dining area and restrooms were) I’m not saying I want this location to shut down—I want them to do better. I’ll be waiting for them to improve, and when I see 50 five-star reviews from other customers, I’ll give them another chance. Until then, we won’t be back.

Matt Wirick

a week ago

Haley the manager went above and beyond to make sure I had the most enjoyable experience at this Wendy's. Not only was this probably the best Wendy's I've eaten in a long time The customer service was immaculate. You guys have a great manager at this location

Beverly G Davis

a month ago

Cooks making a scene in the drive thru window. The window guy seemed new, my order was wrong I simply asked for the correct order. The cook comes and says that whole order was already made. Just being rude. It was a honest mistake, no reason he should have been treated like that.

ZoeIsTheNINJA

5 months ago

I don’t know how hard it is to remember sour cream and butter goes with all potatoes.. but here I am pregnant and crying because there was no sour cream or butter with my potato… Also, ALL of our fries were half filled and cold. This Wendy’s typically does me good.. I don’t know what happened tonight, but I am throughly disappointed.

Tonie Ogle

a month ago

My husband and I came here, each got a burger and both of them were absolutely raw in the middle. I will never eat at a Wendys again. Horrible.

T Fountain

6 months ago

Service was quick and out cashier Hayden was so polite and helpful. He was attentive and reconfirmed our order. I don't eat meat and was unaware that five guys had the mushroom sandwich. It was soooooo tasty! My daughter also enjoyed her burger.

J Hubr

a month ago

Busy Friday lunch. Everyone working hard and smiling. Thank you for great burgers and service!

D Baylor

a year ago

Stopped by and ordered a little cheeseburger. Burger was cooked to order and staff was friendly. Establishment was clean for the most part. Burger was good nothing special or about of the ordinary of your typical burger.

Sherry Campbell

2 months ago

I'm not sure what I walked into tonight. The cashier greeted me with contempt. When I asked if they had combo meals he yelled "NO". I ordered fries and he yelled-and I mean yelled- "Cajun or salty?". It was so loud it was inaudible so I said "what?" and he repeated it again I guess. I answered salty but didn't really want salt. Rang up a little over $21 for a coke, burger and fries. I thought that was high but went ahead to pay. As I was pulling out my card he yelled loudly "HELP! HELP! HELP!" A woman was standing beside him so I just said I think I will find somewhere else to eat. Not going to pay $21 for that. Maybe having bad day or hard of hearing or mad working holiday. I don't know, I just didn't want to do business there. I don't think I will go back

Lori Goins

3 weeks ago

Not the same since the Latino.lady took over some months ago. Doesnt seem as clean, wait times are longer and they dont offer to bring it to your car , orders wrong a great deal of the time and this last weekend my daughter got sick with food poison like symptoms. Never going here again!

NWGA-Chatt Guide

2 weeks ago

Hot&Readys sit in there for too long and are always burnt and crispy. Always get it fresh. Other than that good service.

Elaine McDevitt

a year ago

I have never seen anything like this, this has been the absolute worst experience at this location that I've ever had and I've been a customer at this particular location for years. The pizza was nowhere near done, it was just dough, and the bread sticks had no taste, and also tasted like they had been sitting for hours, I won't be returning, I will take my business elsewhere. Maybe it was because it was 30 minutes before closing i don't know but I won't be back.

Holly Emziah

3 months ago

The food is good but not worth it if I have to deal with the staff. Sitting inside the store they give the pizza I was waiting for to the next person, I had to wait again. Maybe stop hiring kids who do not care about their jobs or other people. I also hear cussing and yelling in the kitchen. Just all around horrible staff.