Lana Elda
3 months ago
Food was so much smaller since our last visit. 3 bites of hasbrown casserole, charging for biscuits, and eggs were not cooked over easy.
Our waitress was nice and tried her best to apologize and do what she could to fix issues.
Reward system down so I couldn't even use the rewards I was planning on to offset the cost of substandard food or get points for the money we did spend.
Cracker barrel is off the list for eating out for our family now. Higher prices, less food, and Mediocre experience.
JC Dishman
2 months ago
This place is very hit or miss. I've had great experiences here and not so great. This time, our waitress ignored our table for nearly 15 minutes while our glasses were completely empty. Messed up my drink, and we never got our biscuits either. The food was awesome though, no complaints there. About a year or so ago me and my friend got our food for free because we were there for over an hour. The majority of the time, we were waiting on our food because "the machine that prints out the orders for the kitchen staff went down." Wasn't our waiters fault. Also the older lady with dark hair (I didn't see her there this time) that works at the cash register occasionally has been rude to me for seemingly no reason in the past and it really rubbed me the wrong way. Once again, I'm not trying to be a Karen, but this place is just very hit or miss. It's good service and all in the AM, but if you go in the evening and you have a small party beware, because the waiters and waitresses care more about the larger parties because bigger parties equals bigger tip. I mean look, I get it but still ATTEMPT to give everyone the SAME attention and courtesy. We all go out to eat to be waited on, not ignored.
EDIT- I know some things in this review are from long ago, but after my experience today and the ones in the past, I felt compelled to share them now. Thank you for reading.
UPDATE- Me and my friend went here today 8/31/25 and got completely ignored once again. A lady got seated behind us 5 minutes later and had her drink before we even got our drinks ordered. She had a separate waiter than we did. Service was slow. Haven't gotten our food yet but will update if anything decent comes of this visit. We didn't even want to eat here today because of the stupid CEO but we went to IHOP and we couldn't get seated due to it being severely understaffed. So after we left, we had a bad experience overall. The waiter sucked, there was this other waitress that we tipped because she did more in 5 minutes than our waiter did overall. The photo pictured was after both our drinks were left empty for awhile after our waiter walked by and did nothing. I'm very tired of being ignored and treated like I don't exist when I go out to eat.
Jennifer Hockema
8 months ago
Busy Friday night, but we got seated right away. Our waitress, Addison, was a very good communicator letting us know that the kitchen had a delay with our order.
Everything was tasty and bathrooms were pretty clean.
Ryan Wagner
4 months ago
4 stars for the service 3 stars for the food. Kylee C. was my server and she was great. For the food, I hadn't eaten at a Cracker Barrel in a long time but it seems like the food has fallen off. It seems like they're using cheaper and everything tasted like it had been prepared 3 hours earlier. Plus, for what you're paying, the portions are quite small as you can see in my picture. I hadn't eaten anything when I took the photo. There's other breakfast places with better freshly prepared food for the same price.
Theresa Long
2 months ago
I received an email from Cracker barrel advertising special meals delivered for $8.12. I placed my order and received a conformation my total order was $9.12. Great deal..ha ha my card was charged $19.00. I immediately called to cancel my order. I talked to Kim, who told me she was the manager and would issue a full refund. It has been 5 working days and still no refund. I went to walk my dog later and saw a Cracker Barrel bag on the sidewalk. I don't have a clue how long it had been there. Long enough for flies and creepy crawlers to have a meal. I brought the bag in and when I brought the bag in and opened it I was totally shocked! It was a paper thin small slice of meat loaf and mashed potatoes you could stand a fork straight up.