Lynney Maddy

in the last week

Employees very friendly & helpful. Room was clean & comfy. Breakfast hot & tasty. Disappointed the pool & hot top was closed & under construction.

Debbi Kile

2 weeks ago

Nice room. Bathroom shower not up to usual standards but adequate. Quiet location. One restaurant across the street. Nice breakfast.

Donna Weis

a month ago

Room was very clean, decor is updated. Staff was very nice and informative. I can't think of anything negative to say. We wouldn't hesitant to stay again.

Gilbert Magnuson

2 weeks ago

It was clean with a nice breakfast. Volume of the TV was set so low we could hardly understand what we saw.

Murphy Floyd

2 months ago

They don't have any conditioner but the room smelled amazing for it being a smoking room. Place was warm and cozy. And was beautiful on the inside. Thankyou for are stay.

Sophia Nichols

a month ago

Stopped for a night of rest driving from Michigan to Florida. Price was nice and place was clean however, the tv remote did not work when we tried calling from the phone in the room it did not work either. When we called the front desk the lady told us the man who would know what to do is sleeping. (It is as midnight) she asked is to give her a few...my husband went to the desk and she proceeded to tell him we paid for a room not the tv or phone! Will never stay there again! I don't know if she was new or what but she knew nothing and was very unprofessional.

Stacey Brown

2 weeks ago

Nice spacious rooms. The staff was very friendly and the price was good

Douglas L. Soelter

a week ago

Rooms are really nice, clean and spacoius. Staff is awesome. This is my 2nd stay here. Good nightly rates.

laura bresson

3 weeks ago

Easy check in and easy to find the room. Wished there was a little more lighting options in the room, but it was nice and clean. Keurig coffee maker. Loved the pump style shampoo, conditioner and body wash provided.

Lisa Carter

a month ago

My expectations of one of Marriott's lower-hanging hotel chains was relatively low. The SpringHill Suites at Chattanooga South/Ringgold was a pleasant surprise! The entire place was spotless, the room was larger than expected, the bed was quite comfortable, the water pressure in the shower was great, the staff friendly and the location off the highway was easy. This is a well-run hotel and we will be back.

Chris Brown

3 months ago

We didn't plan on staying here. We were just driving back to home to Columbus, GA and it was pretty late. It was an awesome stay. The front desk attendant was perfectly pleasant, warm, and friendly. The room itself was neat, clean, sanitary, and we especially were impressed with the cell phone remote app. option. The gift bag was a very nice touch as well!

Don

2 months ago

Quite disappointing. Couch was stained and looked like it had had a wrestling match on it (see photos), which tells me the room probably wasn't even cleaned before we arrived, which was after 10pm. Luggage carts were filthy. Bathroom had no light in the toilet area and no exhaust fan. The water in the shower was too hot to stand under and it wouldn't go any cooler. Finally became tolerable after running it for about 10 minutes. Air conditioner sounded like a plane taking off. Breakfast was pitiful. Will not stay here again.

Theresa Cable

a month ago

We enjoyed the freshness of the new Hilton Tru. The front desk representative was courteous and very cordial in our check in process. Quick and efficient. The room was awesome. Very contemporary and appealing colors. Great design. Will stay again and choose other Tru locations. Good job Hilton in a very challenging season.

Ellen Meredith

in the last week

This hotel was AMAZING!! Very friendly service. Nice SUPER CLEAN rooms and their in room amenities were great! Loved the soap, shampoo, conditioner and body lotion. 😍

Jonathan Welsh

a month ago

This place was great. It has an indoor pool and a nice conference room. They give you box breakfasts in the morning. The rooms were nice and the bexs were comfortable. The water pressure in the shower was great. Would definitely recommend.

Sara Fitzgerald

a month ago

Very nice and clean! Loved the modern updates! Our stay was excellent and a great price! Friendly Staff, Comfortable bedding, enjoyed the to go complimentary breakfast box!

Pam Herbert

2 months ago

Toilet was broken reported more than twice room door wouldn't even lock was told there was a camera by the room so nothing bad happens in that area Rate went up 30 $ on Saturday after a 5 night stay . Housekeeper will bang on the door at 9am waking you up . The place is run down I wouldn't recommend this place to anyone. The food nearby was great .

Laurie Nicholas

5 months ago

Clean, fresh-smelling, comfortable room (#256), quiet. Bed was a little firm for my taste but I think its a preference. Check in was a breeze with no reservations. Free continental breakfast in the lobby. Good location with quick access to I-75, lots of stores/eateries close by. This motel completely served its purpose. I would stay here again.

Jamie Stevens

a month ago

The front desk workers were very friendly, however, the overall cleanliness of the room was beyond disgusting. Very surprising especially during COVID precautions. The mattress cover had obvious stains from previous people as well as all the surface tops had sticky residue.

Bryant Christoffer

2 weeks ago

I wouldn't recommend this place to noone! 100$ for a room, first one smelled like puke or sewage.2nd room tv didn't work. Spent 2 hrs trying to fix, no go.Night clerk said we'll give you a discount. Clerk on duty says I can't do that the manager isn't here. I said 5 words , I'm calling the police, she says. I just laughed said do it and left. I guess you all can make your own conclusions.✌👊

Larry Gamble

3 months ago

I felt like I was in a prison with a crime scene here. The continental breakfast area was taped off with crime scene tape. The tub that I took a shower in would not drain properly the water was up to my ankles as I was taking a shower. the toilet seat had massive soap residue all over it. and the toilet paper roller container look like it ain't been cleaned in years.

Almedina Deumić

3 weeks ago

The front desk receptionists were very rude and unwelcoming. The room looked good at first sight but when you look closer the bathroom is filthy and looks very poorly cleaned. The room was full of dust and also very poorly cleaned. The pool is disgusting and the lounge chairs have a moldy substance on them. I do not recommend to anyone. Way too overpriced for the quality.

Ted T

6 months ago

Wonderful staff that was very accommodating after a long drive. The water pressure at this Holiday Inn Express was stronger then any hotel I've ever stayed at. Due to Covid-19 breakfast was served in individually containers but still hot. Our room was clean and quite. The bed was comfortable but it took a while for the AC to cool down the room. I'd definitely stay again.

Ryan Maddox

6 months ago

This hotel is wonderful! My friend and I were in a jam and they gave us a room at the last second after driving 8hrs and our original reservation fell through. The view was gorgeous of the mountains and sunrise. The rooms were incredibly clean and comfortable! Everything worked from the fridge, A/C, and water. The TV worked as well. It was quiet and everyone was so nice! The staff was friendly and very helpful. The free breakfasts are actual cooked food and it was amazing! I am going to cook their food at home now. I highly recommend spending the extra money to stay here!

Amanda Patterson

a year ago

I don’t see how this place has ANY good reviews. Paid for a week but should have looked at the room first ; there were bedbugs VERY VISIBLE on the couch without even looking for them. They said I would have to talk to someone else regarding a refund; was finally told no, even though i asked immediately after I checked out room. So basically room was paid for but due to the severity of the bedbugs I didn’t stay. Basically threw that money away

Mary Elizabeth Belt

a year ago

I'm just going to say "Thank You God, and Thank You, General Manager, for understanding My Problems. I just wanted to Be There for My Son and Family, and I am sure you know what I mean without embarrassing myself more 😶🙄 Thank You Ms. Sandra as well. I love My Life and I know it will get better someday. Thanks CSL, and Staff. God Bless You 🙏 All.

Jessica James

a year ago

Not bad....reasonable rates, rooms are nice for price, no riff raff... kinda country setting I dig it! 😊

Nina Stokes-Chapman

3 years ago

My family was forced to live there but not to stay so that was by choice and convenience. There were many many things that occurred at Cloud Springs Lodge that I did not agree with and know that partly some of them were illegal. I believe if Carol would have stayed the place would have been much much much better to stay at maybe not any better as far as the bug situation I think at this point in time and back then it was out of control so bad there was no fixing that situation that had nothing to do with Carol it was the nasty people that brought their nasty stuff in and lived over crowded in the rooms. To be honest I miss that place I had a lot of fun I like talking to a lot of people and where I live now there are none so yes I miss it no I don't miss fighting the roaches or any of the other Little Critters that made their way in. I'm just as equally missing it as I am happy to be gone. I don't believe this is a place for children it's definitely not a family style Hotel/Extended Stay although they claim it to be. David is pretty cool I like David he's the manager right now well depending on how long he wants to stay he seems to have made it a lot better since he's been there a lot harder to live there for some who don't want to follow rules. Other than that you got to get on the same level as David to understanding he's pretty cool once you do I consider this place extremely short term for most but if you can tolerate loud people cars in and out hookers every now and again an overabundance of roaches room service that's not really room service their Maids or housekeepers who clean once a week Becky is pretty awesome but she's doing it all alone unless they've hired somebody else so give her a break Sandra in the office is okay. I'm not afraid to admit that she wasn't one of my favorite she was Two Faced but some of us out there are at some point in our lives. She likes to converse about accounts or other tenants Financial situations when she's not supposed to and she's the only one who knew about it so we know where it came from and I don't agree that she should be able to do that that's a breach of confidentiality. Patrick Patrick is Patrick he doesn't do much he runs the place his wife owns it but everything goes through David first just know that that's why he was hired Patrick is just Patrick he's quiet he's laid-back and he pretty much goes along with David and David's got a strong head on his shoulders and he's really smart so don't get on his bad side Juanita well-made much to say about her and that's about it

Derrick R.

4 months ago

Before booking here I would SERIOUSLY search for another. My room had roaches in it. The refrigerator was not clean. I slept here for three nights and housekeeping kept my old washcloth and towel in the bathroom and added new ones. The floor hasn’t been cleaned in ages. The microwave was dirty. Housekeeping didn’t replace new coffee packs or cups my entire stay. There’s a big cemetery behind the hotel but that didn’t bother me much. Some of the plus sides also was a clean bathroom, the heat worked and the tv worked. The hotel is also very close to restaurants and a gas station. If this wasn’t for business I would’ve left the first night but not again would I stay here.

John Quamme

a month ago

Not bad at all for a budget hotel. Rooms were clean and bug free

Teresa Platfoot

in the last week

The hotel was nice. But the night I slept in the bed I got bug bites on my legs.

Sherry Raupp

3 months ago

I've been coming here for 3yrs now very accommodating per friendly which is important to me several restaurants nearby and Chattanooga few miles away