Harriet Bradley

2 weeks ago

The hotel room was clean. Ginger, the housekeeper, provided excellent service. The hotel was quiet. The breakfast was not satisfactory. The coffee was either cold! or empty!! Not the Hilton standard that I am accustomed to!!!

Tom S.

2 months ago

August 13, 2019 - we were on the way from Toronto to New Smyrna by car - we stopped here on the way and a major storm rolled in and the lights/electricity went out. We were unable to check in due since all the computers were down. The nice lady let us into the lobby, gave us coffee and let us relax on the couches. Our daughter fell asleep - she offered us pillows, blankets and some treats. This was probably the best part of our entire drive to Florida - Everyone was so nice. We were stranded, everything was dark and we had no idea where to go. We got our bearings, staff helped us, we were on our way 1 hour later. A+++ - even though we never stayed the night this was by far the BEST hotel experience had our entire trip. Thank you everyone that works there. A++ very good people!!

Lynney Maddy

3 weeks ago

Employees very friendly & helpful. Room was clean & comfy. Breakfast hot & tasty. Disappointed the pool & hot top was closed & under construction.

Debbi Kile

a month ago

Nice room. Bathroom shower not up to usual standards but adequate. Quiet location. One restaurant across the street. Nice breakfast.

Theresa Cable

2 months ago

We enjoyed the freshness of the new Hilton Tru. The front desk representative was courteous and very cordial in our check in process. Quick and efficient. The room was awesome. Very contemporary and appealing colors. Great design. Will stay again and choose other Tru locations. Good job Hilton in a very challenging season.

Ellen Meredith

3 weeks ago

This hotel was AMAZING!! Very friendly service. Nice SUPER CLEAN rooms and their in room amenities were great! Loved the soap, shampoo, conditioner and body lotion. 😍

Jonathan Welsh

a month ago

This place was great. It has an indoor pool and a nice conference room. They give you box breakfasts in the morning. The rooms were nice and the bexs were comfortable. The water pressure in the shower was great. Would definitely recommend.

Andrew Thomas

a month ago

Beautiful place very clean!! Friendly staff!! I'm glad we choose this place... It's definitely brand new or highly renovated the beds are super comfy and the TV is the largest I've ever seen in a hotel room

laura bresson

a month ago

Easy check in and easy to find the room. Wished there was a little more lighting options in the room, but it was nice and clean. Keurig coffee maker. Loved the pump style shampoo, conditioner and body wash provided.

Lisa Carter

2 months ago

My expectations of one of Marriott's lower-hanging hotel chains was relatively low. The SpringHill Suites at Chattanooga South/Ringgold was a pleasant surprise! The entire place was spotless, the room was larger than expected, the bed was quite comfortable, the water pressure in the shower was great, the staff friendly and the location off the highway was easy. This is a well-run hotel and we will be back.

Spencer Francis

in the last week

Very nice new place right off freeway. Great for 1 night stay.

Chris Brown

4 months ago

We didn't plan on staying here. We were just driving back to home to Columbus, GA and it was pretty late. It was an awesome stay. The front desk attendant was perfectly pleasant, warm, and friendly. The room itself was neat, clean, sanitary, and we especially were impressed with the cell phone remote app. option. The gift bag was a very nice touch as well!

Cathy Schoenweitz

a month ago

Couldn't find a room to be had around the city. But I think we hit the jackpot! Love our room! Would definitely stay here again!

Ryan Maddox

7 months ago

My friend and I drove over 8hrs to get here after having a reservation booked for a couple months. I am 20 years old. We get there and they say only people 21 years and older can check into a room. This was not displayed on their website nor was this checked by the woman who booked my room and I talked with at least 6 times before arriving. The front lobby looked somewhat clean, but small and cheap. You get what you pay for. The man at the front desk, although not his fault I did not speak with him prior, said there was nothing they could do and said "you sound over 21 she just thought you were". That is not an excuse. If there is an age limit it should always be the first question asked. We spent extra money and stayed at a much nicer hotel with a much better view! If I ever return to Ringgold when I am older I would not stay here again.

Douglas L. Soelter

a month ago

Rooms are really nice, clean and spacoius. Staff is awesome. This is my 2nd stay here. Good nightly rates.

Stacey Brown

a month ago

Nice spacious rooms. The staff was very friendly and the price was good

Kyle Perkins

in the last week

The room was gross. You can't take baths because the tub drain is broken. The TV won't work which is a problem they're just not interested in fixing based on past reviews. Cigarette holes in the sheets of non smoking rooms, and apparently when they "need your credit card for incidentals," it means they're charging you 60 bucks on top of what you paid without telling you at all. Apparently I'll get that back in ten business days. Why they need to hold that much money for two weeks is beyond me. Go to the next exit.

Pam Herbert

2 months ago

Toilet was broken reported more than twice room door wouldn't even lock was told there was a camera by the room so nothing bad happens in that area Rate went up 30 $ on Saturday after a 5 night stay . Housekeeper will bang on the door at 9am waking you up . The place is run down I wouldn't recommend this place to anyone. The food nearby was great .

Laurie Nicholas

6 months ago

Clean, fresh-smelling, comfortable room (#256), quiet. Bed was a little firm for my taste but I think its a preference. Check in was a breeze with no reservations. Free continental breakfast in the lobby. Good location with quick access to I-75, lots of stores/eateries close by. This motel completely served its purpose. I would stay here again.

Kenton Thomas

in the last week

Over 80 a night. In room Phone was stolen and not replaced. Had to call front desk on cell phone. Big hole in bottom of tub patched badly with plastic putty, shower hard to work. Door will not fully close to bathroom without force applied. It was clean. Bed ok, but not worth the cost.

Sydney Ver Mehren

2 weeks ago

Hotel was nice. Front desk help was a little strange when we needed some spare blankets for the kids. Over all, a good stay. Will probably return if the need arises.

Larry Gamble

4 months ago

I felt like I was in a prison with a crime scene here. The continental breakfast area was taped off with crime scene tape. The tub that I took a shower in would not drain properly the water was up to my ankles as I was taking a shower. the toilet seat had massive soap residue all over it. and the toilet paper roller container look like it ain't been cleaned in years.

Y Buk

3 weeks ago

Very comfortable beds, pillows, inviting decor, everything is clean and updated. The front staff was courteous, check in was fast and easy, we are very happy we decided to stay here while traveling and will be back.

Almedina Deumić

a month ago

The front desk receptionists were very rude and unwelcoming. The room looked good at first sight but when you look closer the bathroom is filthy and looks very poorly cleaned. The room was full of dust and also very poorly cleaned. The pool is disgusting and the lounge chairs have a moldy substance on them. I do not recommend to anyone. Way too overpriced for the quality.

Monikia Allen

3 weeks ago

This was just a getaway for one night and it was awesome the rooms were clean the bed was comfortable the atmosphere was just nice The Price is Right I'm going back there as soon as I can customer service was good no complaints if you ain't that area please go there was a very nice in the prices was good in the rooms nice and clean that bathroom was everything if you a woman that like to take a bath it was like a Calgon take me away. Go treat yourself

Derrick R.

5 months ago

Before booking here I would SERIOUSLY search for another. My room had roaches in it. The refrigerator was not clean. I slept here for three nights and housekeeping kept my old washcloth and towel in the bathroom and added new ones. The floor hasn’t been cleaned in ages. The microwave was dirty. Housekeeping didn’t replace new coffee packs or cups my entire stay. There’s a big cemetery behind the hotel but that didn’t bother me much. Some of the plus sides also was a clean bathroom, the heat worked and the tv worked. The hotel is also very close to restaurants and a gas station. If this wasn’t for business I would’ve left the first night but not again would I stay here.

John Quamme

2 months ago

Not bad at all for a budget hotel. Rooms were clean and bug free

Teresa Platfoot

3 weeks ago

The hotel was nice. But the night I slept in the bed I got bug bites on my legs.

Amanda Patterson

a year ago

I don’t see how this place has ANY good reviews. Paid for a week but should have looked at the room first ; there were bedbugs VERY VISIBLE on the couch without even looking for them. They said I would have to talk to someone else regarding a refund; was finally told no, even though i asked immediately after I checked out room. So basically room was paid for but due to the severity of the bedbugs I didn’t stay. Basically threw that money away

Mary Elizabeth Belt

2 years ago

I'm just going to say "Thank You God, and Thank You, General Manager, for understanding My Problems. I just wanted to Be There for My Son and Family, and I am sure you know what I mean without embarrassing myself more 😶🙄 Thank You Ms. Sandra as well. I love My Life and I know it will get better someday. Thanks CSL, and Staff. God Bless You 🙏 All.

Jessica James

2 years ago

Not bad....reasonable rates, rooms are nice for price, no riff raff... kinda country setting I dig it! 😊

Nina Stokes-Chapman

3 years ago

My family was forced to live there but not to stay so that was by choice and convenience. There were many many things that occurred at Cloud Springs Lodge that I did not agree with and know that partly some of them were illegal. I believe if Carol would have stayed the place would have been much much much better to stay at maybe not any better as far as the bug situation I think at this point in time and back then it was out of control so bad there was no fixing that situation that had nothing to do with Carol it was the nasty people that brought their nasty stuff in and lived over crowded in the rooms. To be honest I miss that place I had a lot of fun I like talking to a lot of people and where I live now there are none so yes I miss it no I don't miss fighting the roaches or any of the other Little Critters that made their way in. I'm just as equally missing it as I am happy to be gone. I don't believe this is a place for children it's definitely not a family style Hotel/Extended Stay although they claim it to be. David is pretty cool I like David he's the manager right now well depending on how long he wants to stay he seems to have made it a lot better since he's been there a lot harder to live there for some who don't want to follow rules. Other than that you got to get on the same level as David to understanding he's pretty cool once you do I consider this place extremely short term for most but if you can tolerate loud people cars in and out hookers every now and again an overabundance of roaches room service that's not really room service their Maids or housekeepers who clean once a week Becky is pretty awesome but she's doing it all alone unless they've hired somebody else so give her a break Sandra in the office is okay. I'm not afraid to admit that she wasn't one of my favorite she was Two Faced but some of us out there are at some point in our lives. She likes to converse about accounts or other tenants Financial situations when she's not supposed to and she's the only one who knew about it so we know where it came from and I don't agree that she should be able to do that that's a breach of confidentiality. Patrick Patrick is Patrick he doesn't do much he runs the place his wife owns it but everything goes through David first just know that that's why he was hired Patrick is just Patrick he's quiet he's laid-back and he pretty much goes along with David and David's got a strong head on his shoulders and he's really smart so don't get on his bad side Juanita well-made much to say about her and that's about it