Emily Sheffield

a month ago

Lovely room, pool, and work out area. Breakfast was always fresh and really yummy every morning. Only downside is that even though they say they do room service every other day of your stay, we had none whatsoever. Which is fine but pretty disappointing

Joung Ah Seo

a month ago

A really good Tru. My room was clean (although the shower could use a little more detailing), the service was helpful, and the breakfast was good. They do have laundry, but I wish you could use your card instead of coins like other locations. It's also in a great location.

Armando Alemany

a week ago

Barebones…! Their Hampton Inns are significantly better. This place is probably a 100 yards from Interstate 75. The noise from 16 wheelers roaring down the highway all night long won’t let you sleep. The Hilton people think this is free “white noise,” not! Skip this place.

Derek Muehlberger

3 months ago

Stayed here once running from a hurricane. Staff was really great so my wife & I returned recently to visit Rock City Gardens. Its a nice hotel. Only nit pick is that the rooms are a little small and don't have a microwave in them. Other than that, they're nice.

Wayne C

4 weeks ago

Great location, right off 75, with two other hotels, a nice new liquor store and a very good independent restaurant and bar, Farm to Fork, all a very short, well lighted safe walk. We’ve stayed here a few times on our way to FL and Back to Michigan. Staff is excellent. Property, unfortunately, needs work. More issues each year. Looks as if they’d updated some things but room was worn and broken. Seemed clean but apparently missed the past guest’s blood pressure pill on the nightstand and, well, the pics of all the broken and worn items tell the story best. Pics attached.

Kathy Richard

2 months ago

This our half way point from Michigan to Florida. Staff helpful and friendly. We have been coming here for the last two years. Hot breakfast from 6 to 10. Coffee in lobby at all times. Just ask for extra towels and pillows you get them with no problem. If you want a shower instead of a tub/shower you will have to ask for a King room. Shower was handicap acceptable, hand rails inside. Very large. Water was nice and hot. Bed was comfortable. Accross the street there is a restaurant called Farm to Mouth. Large portions( you might want to share if you are a small eater) We got 4 pics of cod fish and French fries. Could not finish it. Blueberry cheese cake was wonderful. Hope you stay your stay and meal.

Valerie Anderson

a week ago

This was a complete waste of money! (I will include pictures.) The carpet was stained, dust everywhere. The biggest problem is the lack of safety. My room door did not even close all the way!!! I had the deadbolt locked (along with every lock they had) which btw was cracked in half. The gap in my door was so big I could literally see everything in the hall way, which also means that anyone can see directly into the room. I went to report it to the front desk and after 10 mins of standing at the counter alone I gave up and will address this in the morning. Hampton inn you charge so much for what exactly??? This was the worst stay ever. The people above me keep stomping on the floor it is ridiculous! No way I can get any sleep tonight. I almost forgot the handle on the toilet is broken.

crnuts Shelton

2 months ago

Location was convenient to the highway. Hotel staff were friendly overall. We enjoyed the hot breakfast. Furniture in the rooms was well worn. TV stand in all 3 rooms were in said shape. They changed one room in advance due to the television was out. Stains on our bed spread. Tub drain was very slow. I am very disappointed that the rooms were not in better condition. Hilton needs to take better care of the hotels.

Bob Caprio

2 weeks ago

Booked this for a return home trip. May be one of the cleaner rooms we stayed in at a IHG. Staff wonderful, clean rooms no bugs seen anywhere. Close to food and Ringold shopping area. Beautiful facility and town. Would visit again.

Ryan Wagner

5 months ago

Stayed for one night while traveling. I had a king room which was clean and had everything I needed. The property as a whole was also clean and well kept. Several restaurants within a 5 minute drive and a Mexican restaurant 2 minutes walk around the corner. Continental breakfast was good with the usual items and some hot options (biscuits and gravy, eggs and sausage patties). Didn't interact with staff except for checking in and out but everyone was friendly and helpful. I'd recommend this hotel if needing to stay in the area.

Christian Smith

3 months ago

This is a pretty good place to stay and in a very safe area. However our complaint and it's a big one is that no one was available when we went to check out. Apparently the person coming in was late and the person that was there wasn't going to wait for them. So for I don't know how long the front desk was unmanned and the only person in the building as far as I know was the guy fixing breakfast. And he had no answers because we asked him! Come on Holiday inn Express, this is not good business when nobody is at your front desk at all!

Kristin Campbell

5 months ago

We arrived to find portable air conditioners in the lobby, and it got worse. There was a strong musty smell in the room, signs of mold, and the bedding felt damp, though it was clean. We left promptly for dinner and turned up the air conditioner in the room in hopes of drying the bedding. It helped a little, but this is the most uninhabitable place I have ever been.

amy Rosio

2 months ago

Right off interstate. KFC across the street. Room was bright, clean, not the usual musty smelling hotel, parking right in front of the room. Didn't have to drag bars all over. Very pleasant experience

Maranda Quillen

a month ago

People were nice but right upon going to the room I used the restroom and there was a cockroach crawling along the bathtub lining. The room has a musty dishwater smell. I can’t even imagine how many roaches are harboring there. Never will I book at Super 8 again.

Carol Dykstra

5 months ago

Right off the highway for a quick overnight stay. Staff very nice. Not really a breakfast. More like coffee muffin, cold cereal. Room was basically clean and quite. They had a pull down room darkening shade instead of curtains. That was the best! Certainly would stay again.

Bravo Hams

5 months ago

Booked this one vs nearby hotels as it was cheaper and we were only sleeping on a road trip. However, I’d spend the extra few dollars to go somewhere else. The staff was friendly but the room smelled like BO and smoke, and I don’t think they clean it thoroughly as someone before us had hung a “pine tree” air freshener on the clothes rack. Also had a dead bug stuck to the side of the sheet when folded back. The “breakfast” was pathetic even by budget hotel standards. I hate to put a place down, but it’s just not worth the few bucks you save, and honestly an exit or two further south had better hotels cheaper but we were ready to rack out after a long day on the road.

OmegaPsi Psi

2 months ago

On a long road trip along 75 and need a place to sleep for a while. Found the Avid hotel in Ringgold and it got great reviews. Had never heard of them but reviews made me give it a try based on reviews. Glad I did! Super new (I asked, just under 2 years) and super clean. Right off 75 so that was perfect. Breakfast was actually great - premade Jimmy dean breakfast sandwiches, a lot of grab and go fruit, yogurt, bagels, muffins, etc. Awesome Costa high tech coffee dispenser. I have this one bookmarked and will be our new go to on our drives up and down to Florida.

DK G

2 months ago

I really like the value of this hotel. While some might say the rooms are small they are sufficient and well appointed. I like the large TV and breakfast was better than the Holiday inn express. Location was okay not too far from eating places.

Patty Werner

3 months ago

Great place. Clean, nice bed and shower. Good breakfast with water to fill your container. Seem to be concerned for the environment because they offer paper products instead of plastics. Highky recommend. Had a smart TV with casting.

Cheryl Cerfus

4 months ago

This place was great. The beds and pillows were so comfortable and the staff were awesome. They even went above and beyond trying to help us find a mechanic when we had car trouble. The staff that worked breakfast were super friendly. Overall I would definitely book this hotel again.

Hannah Arellano

2 months ago

We drove up from Florida to see the mountains for 5 days at the end of September with our 4 year old daughter and 6 month old Maltipoo. While we were in town my two granddaughters under the age of 7 joined us every evening. The pros of this hotel would be that some of the staff are exceptional, kind, and helpful. The room was beautiful, exactly enough space to have 3 girls under 7, a puppy, as well as my husband and I. The pool was clean. The grounds were neat. The cons were that the towels weren’t stocked in the pool, and we had to go downstairs and request toilet paper, bedding, and towels 2x throughout the week because housekeeping didn’t touch our room. Also, breakfast is set up one time only and its first come first serve. For a mom of a 4 year old and having two other littles with me sometimes- this was inconvenient as it is part of the perks of selecting certain hotels. If you don’t go downstairs by 7:30- you aren’t getting any waffles, coffee creamer, chocolate milk, etc. As we walked around the hotel often, the office door was open constantly. I can see the hotel has definitely “cut breakfast costs” as it only puts food out once, and saves money on housekeeping by having housekeeping touch the rooms once throughout the week. I usually tip housekeeping and food servers at hotels but was unable to do so because I never interacted with these staff. Other than that- I must say there was a gentleman whose name started with F? I believe- he worked evenings- he was always extremely helpful. Courteous. Kind. Always reloaded snacks in the snack area as the girls and I purchased snackies every evening during our strolls around the hotel. As a female with a small dog and three young girls I felt safe in this hotel, I felt safe in the pool, and I felt the service when I encountered it was courteous and kind. Perhaps in a rural area, the staffing is short handed. Hopefully this resolves before our next visit- as we would stay in the hotel again.

Megan Miller

5 months ago

My family visited this hotel for a softball tournament. After being outside in the hot sun all day, we wanted nothing more than a nice, cool room to relax in and that is NOT what we got. The hotel and hallway was 80 degrees. We sweat while checking in, eating breakfast, in the rough elevators and while walking to our room. To make that better, our room would not cool below 75 degrees. I called the front desk within 45 minutes of checking and and trying to cool the room. I was told no problems had been reported with our room and the maintenance man wouldn’t be in until 7:00am the next day. So we had to spend our first night sweating while trying to sleep. The next morning, I went to the front desk to report that we were ready for maintenance to work on our unit. The woman at the front desk was very rude and said our unit was probably frozen, so I repeated that we would like for it to be serviced or our room moved that day. My husband also gave them our numbers so they could tell us when time to move. We returned to the room after another steamy day of softball to see our room at 77 degrees. I called to report this and was told, ‘oh we sold out tonight so I can’t move you. You should have called earlier’. So the ride front desk lady didn’t pass along that we were having problems, did t send maintenance and didn’t get us moved while rooms were still available. Then, as a gold member who spent 60k points on this trip. I was told that nothing could be done for me other than returning 5000 of my points. Apparently this hotel has widespread problems, from the employees to the facility. I would avoid it at all costs because any problem you have will NOT be managed. Terrible Marriott property!!!!

Siobahn Pellegrino

2 months ago

Badic hotel. Cheap with a hot breakfast which is all we required. Beds were a bit soft and worn feeling. Bathroom was very spacious with good shower pressure and plenty of hot water. Next door Farm to Fork restaurant has good food.

Terri Cooke

6 months ago

We booked on our way to Florida and enjoyed it so much, we booked for our way back home! We were pleasantly surprised by the pull out bed under the couch in the double queen suite which was perfect for our two kids! The rooms were clean and roomy! The fire pit is such a great touch to relax after a long drive! Danielle was absolutely so sweet and accomodating when we found the pool temperature was way too hot. The moment we notified her she was on the ball and went to adjust it. She exceeded our expectations as far as great service goes both times! Will definitely return here when we are in the area.

B L

4 months ago

I really don't understand why this place even has more the. 1 star reviews. The location isn't too bad maybe that's it? Other than that, it's a dirty hotel, especially for the price about $85 a night after taxes. I've stayed in motel 6s that weren't this bad! Check in was easy, parking is ok. Come up to the room, went to shower, mold along the caulking all around the tub. After seeing that thinking ok, not horrible but still, looked under the sink, lots of dirt, and hair chunks. Went to lay down, pulled back sheets, it looks like they don't do well washing them at all. The doors in the hallway slam, constantly causing noises through the night. The AC somewhat works, and of course dirty, the floor is scuffed and damaged. Going down the stairs, completely dirty. Gave us 2 towels, wanted them to come in change sheets, they came in, put 2 towels and washcloths in, and left the room doing nothing else. DO NOT STAY HERE

Patricia Miles

8 months ago

After a long day of driving we needed a clean reasonably priced hotel for a quick well deserved sleep and shower. Penny was working at the front desk and I felt so welcomed. She gave us a great room, easy check in and was so sweet. I felt like I had met an old long lost friend! The rooms are clean, coffee and muffins for breakfast. Nothing fancy but super nice! I can’t say enough good things! I highly recommend it. Beds were super comfortable! Free wi fi too.

Ian Berg

5 months ago

Room smelled funny. They took my dog for an additional $15.00 over the room fee. That seemed reasonable to me. Breakfast was very lacking. Staff was friendly

Cathy McCubbin

4 months ago

Good for a basic clean quiet room. Staff very nice. No pool available and some food expired or opened on breakfast counter.

Cease

5 months ago

The room was quiet, and staff was extremely polite and helpful. The only reason for 3 stars was the room was quite dirty. Hair left all over the bathroom, wet countertops and the floor was extremely discolored. Also, house keeping woke us up both days at 8am, asking if we wanted the room cleaned. Seemed early to me, especially when checkout isn’t until 11am. Overall, not bad. The location is pretty great but we will probably stay else where.

Gayle Ebel

a month ago

Toilet was leaking from wax seal , bathroom shower clean but the floor was dirty. Spider and drain gnats In the shower . . Not enough usable outlets for charging phones . Light out above sink . Bed was ok . Room 115 . Stay was 10/15/ 2025

Pam Torrie

5 months ago

My room was very clean. When I needed assistance from any staff member, they were quick to assist and very friendly. It's pretty quiet, too. Never heard traffic, other people, etc.

Alan Turner

6 months ago

Room was simple but clean. Staff I encountered was helpful and friendly. Breakfast included hot sausage, eggs and waffles. Cold food is also available. I was able to park with a 26 foot uhaul pulling a 12 foot trailer.